Shipping & Returns
NiteCap offers free shipping on any order over $150 within Canada & United States of America. All orders under $150 will be subject to post rates at the time of purchase.
It is important to us at NiteCapCo.com that we ship your purchase as quickly as possible. We typically ship orders within 1-2 business days. We ship Monday through Friday, excluding holidays.
We are confident you will be thrilled with your purchase! If you are experiencing any issues with your purchase please contact us directly as soon as possible and we will do our best to make it right (you can reach us at firstname.lastname@example.org). If you wish to return your item(s) we ask that you contact us within 14 days of delivery of your items to initiate the process. The customer is responsible for shipping the item back to our warehouse. Once the item is received, please allow up to 5 business days for your return to be processed.
Products must meet the following criteria in order to be eligible for return:
Order received by the purchaser within the last 14 days.
Item(s) must be unused and in the original packaging.
- The product must be intact and undamaged.